FAQs
What does the participant onboarding bar suggest?
Can a dynamic form be edited?
Yes, only the permitted person can modify the form.
What purpose does the Pending Status in Applicant Tracking serve?
Through the Applicant tracking system, the team can monitor the applications submitted by participants, conduct phone screenings, send interview requests, and much more.
Do Vertex360 has a separate portal for workers?
There is a separate portal for workers, where a worker can manage all the assigned participants, upload documents, update policies, and record feedback and complaints.
How does Vertex360 ensure the privacy of the participant?
Vertex360 strictly adheres to privacy laws and does not share participant’s data without their consent.
Is participant data secure on the Vertex360?
Vertex360 ensures participant data security by relying on AWS servers, known for their advanced security protocols, to encrypt and protect data.
How does Vertex360 manage complaints, and how are they handled?
Vertex360 centrally manages complaints so providers, managers, and workers remain informed, allowing for efficient documentation, tracking, and timely resolution.
What makes stands us out from the crowd?
Vertex360 consolidates various NDIS management tasks into a single platform, providing an “All in One Place” solution for NDIS needs.
Can Vertex360 integrate with other software or systems used by NDIS providers?
Vertex360 is flexible and can often integrate with other systems like Xero for seamless data export and workflow creation.